Becoming an Assistant Manager
Work at the Gaylord Opryland Resort with Jeff Ellis Management supporting the Co-Manager team as Assistant Manager!
Job Title: Aquatic Assistant ManagerJob
Category: Operations
Location: Nashville, TN
Position Type: Salary w/ Ful Benefits
Pay Range: Starting at $40,000
Prerequisite: ILTP Lifeguard License or Equivalent
Will Train Applicant: Yes
Education: Graduated High School or College Degree and/or JEMA Graduate
Human Resource Contact: Brandy Mobley
Apply Now!
I. JOB SUMMARY
Provide general oversight, “Gold Standard” safety, and excellent customer service for guests/swimmers frequenting aquatic facilities and attractions operated by Jeff Ellis Management, LLC.
II. DUTIES AND ESSENTIAL JOB FUNCTIONS
Assistant Managers must consistently perform the following duties:
- Manage employees to ensure they are meeting the standards and goals of their position
- Lead daily operations and report all activity to the Director and VP of Operations
- Manage the hiring, training, and managing of all employed by JEM
- Provide a warm and inviting atmosphere when assisting guests
- Lead by Example- Go above and beyond for the guests and team member you serve
- Perform additional tasks as assigned
III. QUALIFICATIONS/SKILLS
To perform the job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Must be able to complete all requirements of the lifeguard position
- 2+ years of managing multiple employees
- Ability to develop and maintain exceptional relationships with Clients and Staff
- Customer Service and Aquatic experience is a must
- Exceptional problem solving and critical thinking
- Excellent written and verbal communication
- Positive Attitude and Team Mentality
IV. REQUIRED TRAINING/EXPERIENCE
- Lifeguard must possess ILTP license or pass an ILTP training program, CPO/AFO